Terms of Service

These Terms govern your use of Notify Vero. By creating an account or sending mail through the service, you agree to them.

1. The service

Notify Vero provides email marketing, automation, and deliverability tooling. We may improve, change, or retire features at any time; we'll give reasonable notice for material changes that affect your workflow.

2. Your account

You're responsible for activity on your account, for keeping credentials safe, and for anyone you invite to your workspace. Notify us immediately at security@notifyvero.com if you suspect unauthorized access.

3. Acceptable use

You may send transactional and consented marketing email. You may not send unsolicited bulk mail or content that violates applicable law (CAN-SPAM, GDPR, CASL). See the full Acceptable Use Policy.

4. Your content

You own your subscribers, templates, campaigns, and analytics. You grant us a limited license to host, process, and deliver them strictly to operate the service on your behalf.

5. Fees & billing

Paid plans are billed in advance. Usage above plan limits is billed monthly in arrears. Refunds are pro-rated for unused full months on annual plans.

6. Service availability

We target 99.9% monthly uptime. Scale plans receive a written SLA with credits for qualifying outages.

7. Termination

You can cancel anytime from settings. We may suspend accounts that violate the AUP after written notice and a chance to remedy, or immediately for severe abuse.

8. Liability

To the extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential damages.

9. Changes

We'll notify you of material changes by email at least 30 days before they take effect. Continued use after that constitutes acceptance.

Questions? Email legal@notifyvero.com.